Effective date: September 18, 2026 Last updated: September 18, 2026
This policy explains how MedWave Group LLC ("MedWave", "we", "us") handles consumer health data collected through this website.
It applies to residents of Washington and Nevada, and to anyone whose consumer health data we collect in those states. We apply it to all US visitors as a matter of practice.
It sits alongside our general Privacy Policy, which covers all other personal information.
MedWave devices are general wellness products. They are not intended to diagnose, treat, cure or prevent any disease, and we do not provide medical care, make diagnoses or hold medical records.
| Category | What this means in practice |
|---|---|
| Information you volunteer about your health or wellness interests | Anything you choose to tell us in an inquiry form, booking note or conversation — for example why you are interested in red light sessions |
| Information about health-related services you seek or book | That you booked a consultation or a session, and when |
| Information about products you consider or buy | Which devices or packages you inquire about, and what you go on to buy directly from our team |
| Inferences drawn from your browsing | Which wellness topics you read about on our site — for example skin and appearance, muscle and joint comfort, or relaxation — and inferences an advertising partner may draw from that |
| Identifiers linked to the above | Name, email address, telephone number, IP address, cookie and device identifiers, where they are connected to any of the categories above |
We do not collect, and ask you not to send us: diagnoses, medical records, test results, prescription or medication information, genetic or biometric data, information about reproductive or sexual health, or information about gender-affirming care.
We do not use consumer health data to make decisions about your eligibility for employment, insurance, credit or housing.
These are the services verified as running on the site on 2026-09-18, with what happens before you make a consent choice stated explicitly.
| Third party | Category | What they may receive | Before consent |
|---|---|---|---|
| Meta Platforms, Inc. | Advertising | Online identifiers, IP address, page and event data, hashed contact details via the server-side Conversions API | Nothing. Browser pixel and Conversions API both blocked |
| GoHighLevel / LeadConnector | Booking and CRM | Name, email, telephone, what you booked and when, session attribution | Nothing. The booking widget is replaced by a placeholder |
| YouTube (Google LLC) | Embedded video | IP address, device information, viewing data | Nothing. Embeds are replaced by a placeholder |
| Google LLC | Advertising and analytics | Online identifiers, IP address, pages viewed, conversion events | See section 7. A cookieless, non-personalized signal is sent, and it includes the address of the page you are on |
| Postmark (Wildbit) | Messaging | Name, email address, message content | Only when an email is sent |
| Automattic (Akismet, Jetpack Stats) | Spam filtering, site statistics | Form submission contents including name, email, IP address; page usage data | Yes — these run outside the consent banner |
| WP Engine (hosting), BlogVault (backups) | Infrastructure | Anything stored on the site | Yes — necessary to operate |
We may also disclose consumer health data where the law requires it, or to professional advisers and to a buyer in a sale of the business.
We ask for your consent before collecting consumer health data for any purpose beyond providing the product or service you asked for, and we ask separately before sharing it with the advertising partners named above. Consent is requested clearly, in advance, and is never a condition of buying anything.
Withdrawing consent. You can withdraw at any time using the consent preferences control on this page — [cmplz-manage-consent] — or by emailing support@medwavegroup.com. Withdrawal applies going forward. It does not undo sharing that has already happened, and we will tell our partners to stop.
(Insert that shortcode where the control should appear when this policy is published.)
We do not sell consumer health data, and we will not do so without your separate written authorization. MHMDA requires a specific signed authorization for any sale, distinct from the consent described above. We do not currently seek one.
If you are a Washington or Nevada resident you have the right to:
We will not discriminate against you for exercising any of these rights.
Contact: support@medwavegroup.com or write to MedWave Group LLC, 1309 Coffeen Avenue, Sheridan, Wyoming 82801, United States.
We will respond within 45 days, extendable once by a further 45 days where reasonably necessary, and will tell you if we extend. We will verify your identity first.
If we refuse, we will explain why and how to appeal. You may appeal by replying to our decision; we will answer within 45 days. If we deny the appeal we will give you a way to complain to the Washington State Attorney General at atg.wa.gov/file-complaint.
We will post changes here and update the date above. If we make a material change to how we handle consumer health data already collected, we will obtain fresh consent where the law requires it.
MedWave Group LLC 1309 Coffeen Avenue, Sheridan, Wyoming 82801, United States support@medwavegroup.com
